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Showing posts with label AI Tools. Show all posts
Showing posts with label AI Tools. Show all posts

Wednesday, September 30, 2026

AI Data Centers: Public Backlash - Part I

QUESTION 

We are a mortgage lender in Northern Virginia. An AI Data Center was built in our area, and it is causing havoc with our business. We have branches in Texas, Ohio, and Georgia. Data centers are being built or are under construction in those areas. These are our key states for originating mortgages. Property values have gone down because of these data centers, and that has caused our loan originations to plummet, both in refinances and purchase money. 

As far as I can tell, you are the only one telling it like it is in the AI compliance world. My question is indirectly about compliance because we are concerned about our investor partners. Some of them are now pushing back on appraisals and LTV ratios. Quality control is being impacted. I handle sales. Our loan officers are suffering an unprecedented downturn. Lenders that are not affected by AI Data Centers near their markets will eventually feel the same downturn that we are – there's no escaping it! 

In our sales meeting, we put together three questions for you. 

Which public issues are impacting AI Data Centers? 

A few of us believe their expansion is limited by physics. 

Is that so? 

And how long will this last? Is an AI bubble forming? 

COMPLIANCE SOLUTIONS

AI POLICY PROGRAM FOR MORTGAGE BANKING™

Policies and procedures for artificial intelligence related to mortgage banking compliance administration, mortgage loan origination compliance, mortgage servicing compliance, and industry best practices—including, but not limited to, applicable federal and state banking and consumer lending laws. 

AI FOR MORTGAGE LOAN ORIGINATION - SALES MANUAL 

The Sales Manual provides 9 chapters covering the full AI-powered origination funnel in a 90-day implementation roadmap, with clear team roles and fair lending, FCRA, and advertising compliance guidance built into every chapter. Sample AI prompts, an ROI tracking framework, and a compliance glossary.

RESPONSE 

I will answer your questions in three parts, as follows:

·      Part I: Public Backlash

·      Part II: Physical Limits

·      Part III: AI Bubble

In my previous series, The Day of AI Reckoning, I discussed how the public is rejecting the infrastructure and the overall data center opposition. I discussed several compliance risks, some of the compliance ramifications, and why there might be an AI implosion, not a correction.

I get the AI sales pitch: America is building the largest energy-consuming industry of the decade in about five years, and three problems are colliding at once. You have asked three fundamental questions, which I will endeavor to answer. Neighbors are revolting over bills, water, noise, and air. Physics and the grid cap how fast power can arrive and heat can leave. And the bill – well over half a trillion dollars a year – is increasingly being paid with borrowed money. 

The three are linked: the physical constraints drive the local backlash, and both shape whether the financing ends in a productive build-out or a bust. 

Public issues: who pays, who breathes, who drinks! 

The core public complaint is that AI data centers concentrate their costs locally on power bills, air, water, and quiet, while their benefits flow elsewhere. By 2026, that complaint has become one of the few genuinely bipartisan political forces in the United States. Let's break it down categorically, with the caveat that my view reflects current and potential future conditions. 

Electricity bills 

Data centers are not the only reason power is getting more expensive, but they are now a leading one. I used PJM's independent market monitor, which concluded that expected data center demand drove about $23 billion in customer price increases that will persist through at least 2028. Fortune published an article showing how data centers have hiked electricity prices.

Wednesday, September 23, 2026

The Day of AI Reckoning: Part III

QUESTION 

This article is the third installment of The Day of AI Reckoning. 

·       Part I was published on September 9, 2026.

·       Part II was published on September 16, 2026. 

The three-part article is a response to a reader who asked, in part: 

A day of reckoning is coming, I promise you. Where's the regulation? Who's liable if AI makes a mistake? Who will reimburse me if I get sued because of an AI error? Why is there no quality control? Why are all these FinTech companies springing up everywhere with AI promotions?  

Let's get real. I have no confidence that AI technology is a new type of economic revolution. Maybe it is for the billionaires who run it, since it seems to be a revolution in how fast they can become mega-billionaires.  

Will there be a day of AI reckoning in mortgage banking? 

COMPLIANCE SOLUTIONS  

AI POLICY PROGRAM FOR MORTGAGE BANKING™

Policies and procedures for artificial intelligence related to mortgage banking compliance administration, mortgage loan origination compliance, mortgage servicing compliance, and industry best practices—including, but not limited to, applicable federal and state banking and consumer lending laws. 

AI FOR MORTGAGE LOAN ORIGINATION - SALES MANUAL 

The Sales Manual provides 9 chapters covering the full AI-powered origination funnel in a 90-day implementation roadmap, with clear team roles and fair lending, FCRA, and advertising compliance guidance built into every chapter. Sample AI prompts, an ROI tracking framework, and a compliance glossary. 

RESPONSE 

In Part III, we discuss: 

  • What is the scariest compliance problem for AI in mortgage banking?
  • Why This Looks Like an Implosion, Not a Correction
  • Future or Futuristic AI for Mortgage Banking

____________________________________ 

Order the free White Paper for Parts I, II, III

Distributed after publication of all three articles.

Orders distributed on a first-come, first-served basis.

____________________  

Here are a few recent related articles:  

The Day of AI Reckoning: Part II 

The Day of AI Reckoning: Part I 

Will AI Replace Me? 

AI Replaced Me 

AI Versus Humans: A Dialogue 

Overcoming the Fear of AI  

WHAT IS THE SCARIEST COMPLIANCE PROBLEM 

FOR AI IN MORTGAGE BANKING? 

The single scariest compliance problem would be the invisible, scaled fair-lending discrimination that nobody detects until it has already happened to thousands of borrowers – with no one accountable to fix it.

 

From speaking with many people in compliance about AI, the following outline is the scariest scenarios that keep them up at night!

 

·     Scary Scenario # 1: It's not a one-off error. It's the same error, repeated at scale, silently.

 

When a human underwriter makes a bad call, it's one file. When an AI model has a systematic bias baked in through training data, proxy variables, or model behavior nobody fully audited, it makes the same bad call on every similar file, every day, across every lender using that model or vendor. 

Wednesday, September 16, 2026

The Day of AI Reckoning: Part II

QUESTION

This article is the second installment of The Day of AI Reckoning, first published on September 9, 2026, which is a response to a reader who asked, in part:

A day of reckoning is coming, I promise you. Where's the regulation? Who's liable if AI makes a mistake? Who will reimburse me if I get sued because of an AI error? Why is there no quality control? Why are all these FinTech companies springing up all over the place with AI promotions? 

Let's get real. I have no confidence that AI technology is a new type of economic revolution. Maybe it is for the billionaires who run it, since it seems to be a revolution in how fast they can become mega-billionaires. 

Will there be a day of AI reckoning in mortgage banking?

COMPLIANCE SOLUTIONS 

AI POLICY PROGRAM FOR MORTGAGE BANKING™

Policies and procedures for artificial intelligence related to mortgage banking compliance administration, mortgage loan origination compliance, mortgage servicing compliance, and industry best practices—including, but not limited to, applicable federal and state banking and consumer lending laws. 

AI FOR MORTGAGE LOAN ORIGINATION - SALES MANUAL 

Sales Manual provides 9 chapters covering the full AI-powered origination funnel in a 90-day implementation roadmap, with clear team roles for fair lending, FCRA, and advertising compliance guidance built into every chapter. Sample AI prompts, an ROI tracking framework, and a compliance glossary.

RESPONSE

In Part II, we discuss:

  • Capital Markets Are Starting to Ask the Same Question
  • Public Is Rejecting the Infrastructure, Not Just the Valuations
  • Data Center Opposition

____________________________________

Distributed after publication of all three articles.
Orders distributed first come, first served.

____________________ 

Here are a few recent related articles: 

The Day of AI Reckoning: Part I

Will AI Replace Me?

AI Replaced Me

AI Versus Humans: A Dialogue

Overcoming the Fear of AI 

Capital Markets Are Starting to Ask the Same Question

Your skepticism showing up in mortgage compliance departments has a mirror in the capital markets. Through mid-to-late 2026, AI-adjacent equities have undergone a sustained, and at times sharp, repricing. Chipmakers lost over a trillion dollars in combined market value in a single stretch this summer amid concerns that AI infrastructure spending may be peaking faster than expected. 

Software stocks have fared worse than chips in some cases. For example, as I write, Oracle is down more than 50% from its late-2025 high, Microsoft is down nearly 10%, and Meta is down more than 20%. Two contradictory investor theories are driving them: on the one hand, AI will make incumbent software obsolete; on the other, software companies have overspent on AI without adequate returns. One thing I learned at Wharton is that contradictory investor theories are a huge warning sign. And in this case, both narratives can't be true. The market's inability to settle on one signals unresolved uncertainty about what AI is actually worth in production, not just in a demo. 

Meanwhile, the AI champs are rising. Whether you look at private-market valuations or explosive financial metrics, AI purveyors have grown staggeringly since late 2025. For instance, Anthropic (Claude) is up about 175%, OpenAI (ChatGPT) is up over 70%, Alphabet (Gemini) is up about 26%, and Google (DeepMind) is up 61%. Most of these have a knack for generating debt without generating a penny of profit.

Wednesday, September 9, 2026

The Day of AI Reckoning: Part I

QUESTION 

I am a long-time subscriber, and I'm grateful you have been writing about AI's impact on mortgage banking. My compliance officer bought your AI Policy Program. Our Director of Sales is considering getting your manual for AI in mortgage banking sales. So, I hope you will allow this long message from someone who has been in this business for forty years. 

We use AI in various areas, including operations, compliance, marketing, underwriting, and disclosures. I'm a CEO and loan officer. My company is in 15 states. I use AI in my loan origination and also in my private life. In my opinion, AI seems like a glorified search engine. But I still have to double-check it because it's throwing errors, and there's no quality control to ensure reliability. 

A friend of mine had to hire another compliance manager just to make sure that all AI output is strictly within federal and state guidelines. Instead of AI replacing compliance, he is adding to compliance to keep a watch on AI. And he tells me AI isn't saving him a dime. It is actually costing him more. It's tough enough to book loans in this economic climate; we don't need a new, unregulated technology to confuse us or our borrowers. 

And I don't get all the buzz about AI replacing me. It won't replace me. I don't have any borrowers who want to talk to an AI bot. We had an AI agent for a while, and borrowers hung up or logged off. They only want humans, such as me. I go to AI the same way I go to any search engine. It seems more like a consolidator of information, mostly plagiarized, and puts it into a readable, friendly format. This thing just doesn't seem like a revolution that is going to put us all out of work. 

A day of reckoning is coming, I promise you. Where's the regulation? Who's liable if AI makes a mistake? Who will reimburse me if I get sued because of an AI error? Why is there no quality control? Why are all these FinTech companies springing up all over the place with AI promotions? 

Let's get real. I have no confidence that AI technology is a new type of economic revolution. Maybe it is for the billionaires who run it, since it seems to be a revolution in how fast they can become mega-billionaires. 

Will there be a day of AI reckoning in mortgage banking? 

COMPLIANCE SOLUTIONS 

Policies and procedures for artificial intelligence relating to mortgage banking compliance administration, mortgage loan origination compliance, mortgage servicing compliance, and industry best practices — including, but not limited to, applicable federal and state banking and consumer lending laws.

Sales Manual provides 9 chapters covering the full AI-powered origination funnel in a 90-day implementation roadmap, with clear team roles for fair lending, FCRA, and advertising compliance guidance built into every chapter. Sample AI prompts, an ROI tracking framework, and a compliance glossary.

ANSWER 

Your concerns are complex and worthy of a detailed response. 

I'll answer in three parts and publish them here weekly, beginning with Part I today. 

Part I

    • The pattern lenders are experiencing
    • A regulatory framework closing in fast
    • Who actually stands behind the output?

Part II

    • Capital Markets Are Starting to Ask the Same Question
    • Public Is Rejecting the Infrastructure, Not Just the Valuations
    • Data Center Opposition

Part III

    • What is the scariest compliance problem for AI in mortgage banking?
    • Why This Looks Like an Implosion, Not a Correction
    • Future or Futuristic AI for Mortgage Banking 
      _________________________________
Distributed after publication of all three articles.
Orders distributed first come, first served.

Thursday, July 30, 2026

Overcoming the Fear of AI

QUESTION 

This is not an easy question for me to ask. I have a prominent position in my company and community. The company originates mortgage loans in almost all the states. Our employees have written a petition requesting a slowdown in our plans to implement artificial intelligence. The petition has been leaked to the local news outlet, and it is causing a stir among our customers – and not in a good way. 

I can't say I disagree with the staff. I'm also worried. But we also have to keep pace with industry standards, which are moving toward AI. There are many known-knowns, but even more unknown-unknowns. People are losing their jobs to AI bots. It seems to me we are in the early stages of a full-blown unemployment crisis caused by AI. 

So, I will admit. I am afraid of what is happening and what is going to come. You have written a lot about AI in our mortgage industry. I want your advice on overcoming my fear of AI. I believe I speak for many people when I admit that I am worried about where we are heading. I know you're not a psychologist. I've been reading you for many years, and you've always offered sober counsel. I want to distribute your response to our staff. 

How can we overcome the fear of AI? 

SOLUTION

We recommend:

AI POLICY PROGRAM FOR MORTGAGE BANKING

AI FOR MORTGAGE LOAN ORIGINATION

RESPONSE 

Thank you for your question. Too often we push away our fears, denying them rather than admitting them. AI represents far more than an economic revolution. It poses challenges in many areas of human activity. That suggests there is not just a single fear of AI but many. 

You may want to read some of the articles I have written about AI. Click Here. 

I am going to offer a few antidotes to address some of those AI-related fears. 

FIRST: Name the exact fear 

The first thing to do is name the exact fear. When you bunch together conceptual categories like known-knowns and unknown-unknowns, you create a colossal stressor that embeds itself in your mindset. 

To make it easier for you to contemplate, I am going to provide an outline of certain types of fears. One or more of them may resonate with you. I will return to the importance of naming the fear later on. 

"Fear of AI" is really an umbrella for several distinct fears, and they call for different responses:

 

  • Economic fear — "it'll take my job or devalue my skills" 
  • Control fear — "it'll make decisions about me I can't see or challenge" (hiring algorithms, insurance pricing, content moderation) 
  • Epistemic fear — "I won't be able to tell what's real" (deepfakes, AI-written text, and misinformation) 
  • Existential fear — "it could become powerful enough to act against human interests" 
  • Identity fear — "if a machine can write/paint/code, what's special about me doing it?" 
  • Pace fear — not about AI specifically, but about how fast everything is changing and feeling like you can't keep up 

Once you know which one (or more) you're actually carrying, you can look for information and actions that speak to that fear specifically, instead of feeling generally unsettled by "AI" as a monolith. 

SECOND: Get direct experience 

Fear feeds on abstraction. The fastest way to shrink it is contact with the actual thing:

 

  • Use a tool for something trivial and watch it get things right and wrong. 
  • Deliberately try to make it fail. Ask it something it can't know, or something tricky, and see it hedge, get confused, or make an error. This is clarifying: it shows you're dealing with a fallible tool, not an omniscient force. 
  • If your fear is job-related, look at how people in your actual field use these tools day to day, rather than trend pieces about "AI replacing X industry." 

Concrete, small-scale experience tends to replace catastrophic imagination with a more boring, accurate picture. 

THIRD: Understand the basic mechanics 

You don't need to code anything, just enough of a mental model to demystify it:

Wednesday, July 22, 2026

AI for Mortgage Loan Origination - New Manual

Introducing AI For Mortgage Origination! 
A Practical Manual for Growing Sales with Artificial Intelligence

We have received many requests for a manual that combines AI with sales and compliance. So we have created the "first in class" AI for Mortgage Loan Origination, a practical manual for growing sales with artificial intelligence, specifically meant for loan officers, branch managers, and sales leaders. 
 
This manual is a working guide for loan officers, branch managers, and sales leaders who want to use artificial intelligence to originate more mortgage loans without adding headcount or sacrificing compliance. It is organized around the loan officer's day-to-day workflow — finding borrowers, engaging them, moving files through processing, and closing — and shows where AI tools genuinely save time or lift conversion, and where a human still has to do the work. 

AI does not replace relationship-based selling in mortgage. It removes the repetitive, low-value tasks — data entry, first-draft content, routine follow-up, initial document review — so originators can spend more of their time on the calls and conversations that actually close loans.

HOW TO USE THIS MANUAL

Each chapter ends with an action checklist. Work through the manual in order the first time; after that, use it as a reference — jump to the chapter that matches the bottleneck in your pipeline this month.

THE APPROACH - FIVE POINTS IN YOUR FUNNEL

1 
Prospect Find likely borrowers in public & licensed data

2 
Engage Personalized outreach & 24/7 chat

3 
Qualify Conversational pre-qual & income checks

4 
Process Document classification & data extraction

5 
Retain Refi alerts & rate-lock triggers

WHAT' S INSIDE — 9 CHAPTERS + APPENDICES


1 The AI Landscape for Loan Originators
        Where AI fits in the funnel, and what it still can't do.

2 AI-Powered Prospecting
        Predictive scoring and a compliant outreach workflow.

3 Lead Nurturing and Follow-Up
        Trigger sequences, rate alerts, conversational chatbots.

4 AI-Generated Marketing Content
        A repeatable brief-draft-edit workflow that clears compliance.

5 Pre-Qualification & Application Support
        Conversational intake and document intelligence.

6 Call Intelligence & Sales Coaching
        Turning sales calls into a shared coaching playbook.

7 Compliance, Risk & Fair Lending
        ECOA, FCRA, Reg Z, RESPA, UDAAP, 
        and a governance checklist.
 
8 Implementation Roadmap
        A 90-day rollout plan with clear team roles.

9 Measuring ROI
        The metrics that matter, and how to baseline them.

Most AI advice for loan officers is either a feature list with no compliance grounding, or a compliance memo with no growth
plan. 

This Manual is both — a chaptered, action-checklist playbook that follows your actual funnel from first contact to lifetime retention, with every recommendation according with Lenders Compliance Group's compliance standards.

Wednesday, July 1, 2026

Deregulation Doesn't Mean Lower Risk

QUESTION 

My main concern is that AI is about to take over my human responsibilities. It may come as a surprise, but I am a lawyer who serves as internal counsel for a lender in 35 states. You might think that a lawyer should have nothing to worry about when it comes to AI. I started here two years ago. The company continues to grow. There were four lawyers in our legal department. Yet, now there are three. One of them was fired, and in her place is an AI tool. I have a feeling that I am next to go! 

What are we doing to ourselves? Why are we allowing AI to put us out of work and take our livelihoods from us? These are not humans, yet they can take our human knowledge, pose as humans, and replace us. I see the downsizing of AI replacing humans. 

We are using your AI Policy Program to help us navigate AI’s compliance risks. It looks like AI is here to stay. AI regulations should protect consumers, and AI should not threaten our jobs! 

I see slow-to-no AI regulations and very little understanding of how it will adversely affect humans.   

What is being done to regulate artificial intelligence? 

OUR COMPLIANCE SOLUTION

AI POLICY PROGRAM FOR MORTGAGE BANKING™    

Our AI Policy Program aligns with Freddie Mac's and Fannie Mae’s requirements.   

Our AI Policy Program consists of the following policies:  

1.       AI Governance Policy 

2.       AI Use Policy  

3.       AI Workplace Policy  

4.       AI Credit Underwriting Policy  

5.       AI Do & Do Not Policy  

6.       AI Ethics Policy  

7.       AI Vendor Management Policy 

8.       AI Mortgage Fraud Policy 

9.       AI Anti-Money Laundering Policy

Contact us for Information! 

RESPONSE 

You say AI is not human, and it certainly isn't. Indeed, the Internet and its derivatives, such as social media, are not human. The Internet, social media, and AI are all inanimate, lifeless, insentient, spiritless, uninhabited, inorganic, labyrinthine, concatenating chains that are composed of winding strands of human meaning. 

These chains have no significance other than the understanding we invent for them. They are not our essence. We follow those chains, each of them like endless sands on a vast beach. The sands are unlimited, but the ones in our hourglass are finite. 

We are Hansel and Gretel, following breadcrumbs that lead to the cannibalistic witch. Inevitably, these brute, cold, insensate vessels into which we pour our being do not know we are there. They are numb, dumb, and oblivious, soullessly mimicking us, like an alien intelligence whose center is everywhere. 

Attempts to regulate AI technologies have not shown much foresight. Some of this negligence is by design and stems from an inability to recognize its implications. The mad dash into a new, unregulated, or semi-regulated technology is hubris borne of money, politics, and ego. AI technologies are expanding at a rate that outpaces the development of regulatory frameworks to mitigate their risks. 

The alien intelligence is ready for us. Are we ready for it? 

Over the past year, federal regulators have sharply pulled back on AI-related enforcement, including fair lending. The CFPB has scaled back liability for disparate impact under ECOA. Bank examiners are conducting fewer fair lending risk assessments. The administration has made deregulation its explicit policy goal. It would be easy to read this as a green light. It isn't. 

"Deregulation" Doesn't Mean Lower Risk 

What's actually happening is a shift in venue, not a reduction in exposure. Enforcement is moving from Washington to state attorneys general, private litigation, and a separate federal statute that nobody has rolled back. For mortgage originators and servicers using AI in underwriting, pricing, marketing, or servicing, the practical compliance burden hasn't gone away. It is just coming from different directions, and those directions are harder to predict than a single federal rulebook ever was.

Wednesday, May 6, 2026

AI Versus Humans: A Dialogue

Substack

YOUR QUESTION 

I've read your posts on AI with considerable interest. I am the owner of a Fintech organization that provides AI to mortgage companies. My partners and I get your posts all the time. Few people in the mortgage world seem to be as honest and forthright as you. We have suggested to our clients that they sign up for your AI Policy Program. We want our customers to be fully engaged in working with AI. I am writing you about a disagreement that I have with your portrayal of AI as eventually replacing humans. 

Please engage with me in a discussion of my view. It's OK with me if you want to publish our dialogue. The more discussion, the better for everyone. But I think the gloom-and-doom perspective overlooks the nuances and is not historically valid. 

There is a fundamental error people have about AI. They look at the economy and see a fixed amount of work to be done, like a pie that can only be sliced smaller and smaller as machines take bigger bites. Critics of AI say that AI users see humans as a competitive resource to be eliminated for a finite amount of work and a finite number of problems. This is fundamentally, totally, and completely wrong. 

Does AI adversely affect jobs in the mortgage world? 

OUR COMPLIANCE SOLUTION 

We suggest:

AI POLICY PROGRAM FOR MORTGAGE BANKING™   

Our AI Policy Program aligns with Freddie Mac's AI governance requirements for Freddie Mac Sellers/Servicers. Responsible AI practices can help align AI system design, development, and use with applicable legal and regulatory guidelines.  

Our AI Policy Program consists of the following policies:  

1.    Artificial Intelligence Governance Policy 

2.    Artificial Intelligence Use Policy 

3.    Artificial Intelligence Workplace Policy 

4.    Artificial Intelligence Credit Underwriting Policy 

5.    Artificial Intelligence Do & Do Not Policy 

6.    Artificial Intelligence Ethics Policy 

7.    Artificial Intelligence Vendor Management Policy   

8.    Artificial Intelligence Mortgage Fraud Policy

Contact us for the presentation and pricing! 

RESPONSE 

I do not see AI as gloom-and-doom; however, I do recognize that it poses significant risks of many kinds. Being aware of those risks may enable preparation for remedies and mitigation of certain adverse, consequential outcomes. 

I have stated my point of view in several speaking engagements and numerous articles, some of which are: 

AI Replaced Me 

Will AI Reduce Fair Lending Violations? 

Will AI Replace Me? 

Freddie Mac Deadline: March 3, 2026 – AI Governance Framework 

Shadow AI in Mortgage Banking 

AI Credit Score Underwriting 

Visit our Compliance Topics to find more articles relating to AI. 

I will not spend time here outlining my perspective fully. For those interested, please read my articles. I always encourage questions and comments. You can contact me here. 

I will provide your views and my responses thereto. For editorial reasons, I will embolden the commenter's statements and follow them with my responses. Also, for editorial reasons, I will publish the two main theses of their opinion, thereby providing both their view and mine. I will include definitions in italics when I think a technical word requires a brief definition. Let's begin! 

Commenter's View 

This is the fundamental error of AI and job doomers. They look at the economy and see a fixed amount of work to be done, a pie that can only be sliced thinner as machines take bigger bites. They see humans as a competitive resource for a finite amount of work and a finite amount of problems to solve that must be eliminated. This is fundamentally, totally, and completely wrong.

Wednesday, April 1, 2026

AI Replaced Me

YOUR COMPLIANCE QUESTION

Two weeks ago, you wrote an article titled Will AI Replace Me? When I read it, I was still employed. Well, it's two weeks later, and I have been fired and replaced by an AI bot. I am still in shock. I really did not think my job was in jeopardy. Other people in my company were also fired and replaced by AI bots.

 

Yours is the only compliance firm I have come across that explains the positives and negatives of artificial intelligence. I guess, for me, it is a big negative. I have been in the mortgage world for over twenty years. My main positions were in underwriting, processing, and closing. I have looked around for work, and nobody's hiring. I'll bet those positions are now using AI bots.

 

I don't know what to do next. I'm only forty-five. I have limited savings and a small family. I feel like I'm getting squeezed out of the mortgage industry. A group of us met with our company's COO, and she said the company is moving rapidly toward AI across its origination process. So, it looks like I'm heading for a dead end. It feels like I'm being thrown on a trash heap.

 

What is happening with these AI bots? 


Is it Us (the humans) against Them (the AI bots)?

 

Signed,

Jobless

 

OUR COMPLIANCE SOLUTION

AI POLICY PROGRAM FOR MORTGAGE BANKING™  

Our AI Policy Program aligns with Freddie Mac's AI governance requirements for Freddie Mac Sellers/Servicers. Responsible AI practices can help align AI system design, development, and use with applicable legal and regulatory guidelines. 

Our AI Policy Program consists of the following policies:  

1.      Artificial Intelligence Governance Policy

2.      Artificial Intelligence Use Policy

3.      Artificial Intelligence Workplace Policy

4.      Artificial Intelligence Credit Underwriting Policy

5.      Artificial Intelligence Do & Do Not Policy

6.      Artificial Intelligence Ethics Policy

7.      Artificial Intelligence Vendor Management Policy  

Contact us for the presentation and pricing! 

 

RESPONSE TO YOUR QUESTION

 

This is a scary time as the world embarks on this new era of AI technology. Unfortunately, unemployment will increase as AI replaces human workers. The change will not be one-for-one. In some cases, it will be far worse, as one AI bot can replace hundreds of humans on a task, especially in loan processing, underwriting, and other operational roles. I'm going to be brutally honest with you: underwriters are among the more commonly cited "at risk" roles in mortgage banking.

 

WILL AI REPLACE YOU

 

In the March 19th article you cited, Will AI Replace Me?, the concern expressed was from a loan officer. However, I stated the following AI automations that, as implemented, would adversely affect the need for humans, as follows: 

·       AI underwriting engines can now complete the entire initial underwriting process autonomously, approving loans days faster than traditional methods. This process is probably the clearest current example of loan origination being removed entirely from human hands. 

·       Unfortunately, loan processors, underwriting assistants, compliance analysts, escrow coordinators, closing personnel, and data entry clerks are at the intersection I described above, where humans and mimicking humans reside. 

In the March 25th article, Will AI Reduce Fair Lending Violations?, I noted, in pertinent part, that "AI can streamline underwriting, reduce operational costs, and identify creditworthy applicants that traditional credit scoring methods might overlook." 

SYSTEMIC CHANGE 

The transition is systemic, not particularized to just your company, loan products and services, region, or institutional type. From point of sale to securitization, AI is quickly becoming embedded. AI is already doing a lot of what junior underwriters used to do. And, as you know, Fannie Mae's Desktop Underwriter and similar automated systems have been handling straightforward loan approvals for years. That trend is accelerating due to artificial intelligence.